Tender Details

Country: South Africa
Summary: Information Technology (IT) Services and Technical Support
ZAT Ref No: 63552424
Deadline: 03 Mar 2022
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.:
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Description:
Request for proposals are invited for Information Technology (IT) Services and Technical Support across International Treatment Preparedness Coalition Globa. ITPC is conducting a competitive search for proposals from qualified IT-focused companies or individual contractors to provide a full range of IT support services for the organisation. The vendor will provide the necessary technical services that will enable ITPC to: · Ensure the efficient operation of computer systems and data processing networks for all staff, whether located in the home office, working from international locations, or telecommuting. · Minimize spending and maximize the return on investment for expenditures on technology support. · Enhance the quality of IT support service for ITPC IT users. · Enhance the security of ITPC computer system infrastructure. The ideal vendor will resolve operating system, application, software and other IT related issues in accordance with standard and acceptable maintenance and IT support benchmarks. The successful vendor will be expected to implement and maintain a help desk service that efficiently and consistently responds to the needs of ITPC staff, ensuring that there is no significant computer downtime during working hours for staff based in different time zones currently (Africa, United States, and Europe). The ideal vendor will have the capacity to provide remote support as needed. The vendor is expected to report on the status of IT issues and communicate effectively with ITPC staff. It is the intent of this RFP to secure competitive proposals for the provision IT services across the countries of ITPC operations. ITPC contemplates awarding a vendor a fixed priced contract for one year with an option for two additional years of service, contingent upon satisfactory performance during the first year.
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Information Technology (IT) Services and Technical Support - Southafrica Tender

The INTERNATIONAL TREATMENT PREPAREDNESS COALITION, a Government sector organization in South Africa, has announced a new tender for Information Technology (IT) Services and Technical Support. This tender is published on SouthafricaTenders under ZAT Ref No: 63552424 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2022-03-03.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.